What sets Xplore Tech Apart from the rest?

I met one of my ex-colleagues this weekend.  He used to work with me in Xplore Tech, my present workplace. He looked a little weary.  When I asked about his health, he said he is alright; it’s just a little work pressure that has bogged him down.  So I asked him to lighten up, or it’s Diwali after all. He smiled and said he is working this weekend to finish the work assigned to him.

I was a little worried by then; he did seem a little grey. So I said, 'are there no colleagues who can help you finish the work by Monday?' He gave me a sad smile and said, people here are more professional. The perks and pays may be higher here, but the company lacks a work culture. Then he added, “Seriously man, there’s no place like Xplore Tech! You’re lucky you are still there!”

This one incident made me realize the truth about BPO jobs in Kolkata. There are plenty of opportunities in BPOs, you can switch job any time and get bigger paychecks, better perks.  But it is the human interaction and work culture that truly satisfies you. 

Work culture and helping attitude are not something that is encouraged in BPOs these days. One of my friends told me what their trainer said to them – you, your comp and your headset makes you a unit. This is your world while you are in office unless otherwise told.  – Now tell me, where is the scope of human interaction in this statement?

In Xplore Tech however, work culture, human interaction and helping each other is always encouraged. Here we believe in teamwork, backing each other up when the occasion calls for it. If someone’s ill, any of his colleagues willingly fill in his place. If someone needs study leaves, it’s given to them by combining with their week offs so that they do not suffer from a major pay cut. If someone is not capable of performing up to the optimum level, the company gives him time and options that he can shift to another process. Very few BPO companies do that these days.

Since our company encourages us to feel for each other, stand by each other, we too have the feelings of camaraderie, even when they leave the company. That’s the legacy of Xplore Tech, that’s what sets it apart from the rest.

Xplore Tech – It’s All about Fun, Future and Friendship

I don’t know about others but I can speak for myself. I am working at Xplore Tech for past 4 years and so far my experience with the company has been good. The company has given a great start to my career; it has given me friends and has never made me feel that my workplace is dull. And that’s the reason why I recommend this place to all my family and friends.

When I joined Xplore Tech 4 years back, I was a graduate fresh out of college. I had no experience in calling, but had a flair for selling things. When I got my offer letter, the recruiter told me that I have to work really hard to improve in this field. I did my best, and my trainer and my team lead worked really hard to improve my skills. After a while I became confident about my skills and started working my magic on the floor. Twice I won the best employee award for my department. My colleagues congratulated me and cheered for me. They too were always very helpful and friendly in nature. I was told colleagues never make good friends. But at Xplore Tech, they were proven wrong.

Also working at Xplore Tech is not about all work and no play! We do have work pressure but also have adequate amount of fun elements to balance it. For example, we have our annual football and cricket tournaments. We even get trophies and medals for winning them. We also have ethnic dress competition, painting competition, rangoli competition, singing competition and so on. Trust me; these competitions are a lot of fun. I took part in a poster making competition on the theme “going back to the nature” and guess what? We won the first prize. I was so surprised! I never thought that I have a creative spark in me. Xplore Tech introduced me to that unknown facet of me.

And then we have an annual party where everyone has a gala time. We go to a nightclub or a restaurant and spend the night grooving to the music, drooling over the finest of food and rocking out the party. This is really a heartwarming experience.

So, if you want to have the right mixture of career, learning and fun, I will recommend you to join Xplore Tech – the one place where you can have it all!!!

Xplore Tech Aims To Retain Its Biggest Asset – Quality Manpower!

Gone are the days when people used to spend their entire work tenure in one company. Now people are more prone to changing jobs every now and then as a process to search for a better prospect, better salary and better future. This is especially true for the BPO companies who seem to follow a hire and fire rule while it comes to recruiting new workforce. But even in this fast-paced work culture, there are some companies who still have some old values left in them – they try to keep employees on board. No, I am not talking about the ideal world scenario. In fact, I can name a company which has this practice of retaining people – it’s the company that I am working for past 3 years – Xplore Tech Services Pvt. Ltd.

Now, you might have heard the exact opposite thing about Xplore Tech. They, like every other BPO have an extreme policy of hire and fire. But I beg to differ. In my 3 years working experience at Xplore Tech, I have seldom seen a person getting fired for no apparent reason. Most of those who were terminated by the company were getting warning letters on a continuous basis. Then, there were cases of extreme absenteeism, uninformed leaves as well as other behavioral issues. 

 Of course there are cases where people were terminated due to lack of projects, but the company hates to do away with their precious manpower and for that reason, they first try to absorb as many people to other processes as possible. In case they fail to do so, they ensure that the people whom the company has to say good bye are among the people who get the first call when they are recruiting for a similar process. There are very few companies in the BPO domain that do this. 

Even when an employee leaves the company for a better opportunity, he or she maintains a healthy relationship with Xplore Tech to ensure when there’s opening for a deserving candidate; they will get a call from the company. Whatever may be the reason, no one really wants to leave this company unless they are getting a much better offer elsewhere, you see. 

As for me, I am on the verge of completing my fourth year in this company and I hope I can stay in this company for at least five years. Then I will get that five-star blue ribbon. Looking forward to wear it like a proud Xplorer!

Why Xplore Tech is one of the best BPOs for those who stay alone in Kolkata

I am from Siliguri… I came to Kolkata for higher studies and after completing my studies, I joined a reputed BPO here – it’s Xplore Tech Services Pvt. Ltd. Though the company is not as well known as Wipro or IBM Daksh, it has carved its niche in the BPO domain in Kolkata with its high quality services. Being a part of this company, I feel blessed.

Don’t get me wrong- I am not saying that the other BPOs are not good. All I am saying is that at Xplore Tech I enjoy certain benefits that make it feel like home – and that’s all that matters.

I don’t have relatives in this city. So, I stay in a rented apartment with 3 other girls. The rent is payable within 5^th of every month. But it so happens that most of my inmates don’t get their salary by that time. On the other hand, at Xplore Tech, my salary is credited in my account on the first of every month. (The downside of this is I end up paying the house rent).

Those who stay in a city all by themselves know how hard it is to do so. There’s rent, electricity bill, phone bills, grocery and a whole lot of other expenses that you have to bear. And if you don’t get your pay on time, you might end up in a mess. Thankfully, I never had to face any such crisis so far and I give all the credit to my company for that.

There’s another good thing about Xplore Tech that I must share with you. As I am a single child, I have to look after my parents who stay in Siliguri. If they fall ill all of a sudden, it becomes a problem for me to take leave to visit them. But our management is very understanding. More than once they have granted my leave that I had to take without prior notice owing to my father’s hospitalization. And the best part is that, in one occasion, they have marked it as a paid leave. I must admit, I badly needed the money! Also my co-workers were immensely helpful at that time. The amazing work environment at Xplore Tech helped me in my troubled time and I am sure that if anyone else faces a problem and communicates with the authority about the same, they will be more than willing to help you out at Xplore Tech.