Tuesday, April 30, 2013

Why Employees Take Care Of Xplore Tech Services


Manpower Placements
Simply speaking, employees take care of the company and the company takes care of them. The statement is true from both sides. HR policies are company’s tool for protection of their precious assets. Now, planning such policies needs to be from the beginning itself. Otherwise, an outdated infrastructure prevents implementation of a stronger HR department. This is where Xplore Tech services have struck gold. From the inception of the company 9 years ago, there has been a prevalent strong infrastructure with a lenient HR policy so that employees receive the best of facilities for their best efforts while working for Xplore Tech services Pvt. Ltd.
Xplore Tech’s HR policies begin with manpower placements. Putting the right block at right space makes a process click. The short term needs and the long term needs – both must be taken care of while placing an employee in a particular process. There are four main aspects kept in mind while manpower placement in Xplore Tech services:
  • ·         The basic requirement of manpower in a particular department at a given frame of time and the regular availability of talent.
  • ·         Forecast of concerns regarding retaining employees at a particular department and positivity of recruiting employees for the department.
  • ·         Bridging the gaps of deficiencies in a particular process.
  • ·         Future recruitment prospects of the process and the future of the department itself so that worthy successors can be recruited.

Performance Payment
At the end of the day, job satisfaction comes from being praised for your hard efforts. In Xplore Tech, efficiency is always rewarded.
  • ·         Performance based pay package appraisals are done every year.

Performance is judged on the basis of the employee’s and his or her supervisor’s feedback to the company. This is because in every job of Xplore Tech services, the individual and the supervisor overseeing the individual are jointly responsible for their job being done.
  • ·         Ranking among employees is done based on their performance.

Ranks are made in four categories. And based on these ranks in every quarter Best Employee of the year is selected. According to the rank of the employee and his/her performance, the employee is entitled bonuses and pay increments.

Friday, April 26, 2013

How A Global HR Policy Helps Xplore Tech To Be People Oriented?


Xplore Tech Services Pvt Ltd is a renowned business process outsourcing provider with a global presence. With 9 strategically located contact centers across the globe, Xplore Tech delivers high quality results to its clients.  Having offices spread across 3 continent, Xplore has an efficient and effective HR policy for the welfare of its employees around the world.

Since Xplore Tech has a flexible and dynamic HR policy for its offices across the globe, its implementation is often inspired by strong judgment, in agreement with local market laws and common sense.

The HR policy is based on some basic principles like -
•    Treating employees with respect and trust
•    Transparency and honesty  in dealing with people
•    Encouraging open communication to share ideas, competency and boost creativity
•    Offering prompt and effective solution to employee grievances

Xplore Tech services wants to develop and maintain their reputatation as a good employer and its dynamic HR policy helps the company in this regards.  From recruitment of employees to their professional development and promotion, everything forms an essential part of their HR policy.

Joining – recruitment of employees are solely based on domain expertise, experience and other basic prerequisites. No consideration is given to a candidate’s origin, nationality, religion, race, gender or age. 

Employment –  as per  the  HR  policy,  the  employees  of the  company should adhere to the corporate business policy of the company  and  should  show zero tolerance for -

-    discrimination on the basis of  religion, race, gender or age
-    Harassment (sexual or moral)
And in case they come across such issues, they should report to HRD immediately.

Remuneration - A competitive, stimulating and fair remuneration structure is designed by the human resource department.

Professional development - as part of HR policy, a number of training programs is carried out at Xplore Tech to hone the skills of employees.  Promotions are exclusively based on competence insight of performance.

 Finally, as Xplore Tech is more people oriented that system oriented, its HR policy also operates in the same way.